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  1.设备到买方后,若发生技术问题,可拨打技术服务电话(24小时服务电话13572223620)咨询。若未能解决,我方将派遣技术人员24小时内赶赴现场并保证进入场1小时内解决发生问题或发送新的设备进行更换。
   In the event of any technical problem after receiving the equipment, please contact our after-sale service department at +86- 13572223620 (24-hour service). If the problems cannot be solved, we will immediately send our technical staff to the equipment operation site within 24 hours and ensure to clear the problem within 1 hour or deliver a new equipment for replacement.

   2.我方产品质量保证期为1年,终生维修。
   We offer a one-year warranty period for our products and maintenance for life.
   我公司信号产品已建立“三包”服务体系,并提供培训服务,以满足用户的需求:
   We have established a sound guarantee system of after-sale service for our signal products and will
provide training to meet users’ needs.

   “三包”为
   We have established a 3R guarantee system for signal products:
   包退。由于设计、工艺或材料问题而导致的任何产品缺陷,我方无条件退货,造成工程损失时由我方负责赔偿。
   Refund: For any product defects due to our design, technique or material problems, we will unconditionally refund the product andmake compensation for project loss.
   包换。由于设计、工艺或材料问题而导致的任何产品缺陷,我方无条件负责更换,造成工程损失时由我方负责赔偿。
   Replacement: For any product defects due to our design, technique or material problems, we will unconditionally replace the product and make compensation for project loss.
   包修。在保证期内设备发生故障我方免费维修,免材料费及运输费用;在质量期以外我方有偿维修,只收取材料费及运输费。
   Repair: If our signal equipment goes wrong during the warranty period, we will carry out repair free of charge. For signal equipment out of warranty period, we will provide compensable repair service with only material and transportation costs paid.